Returns

Return Request
We want you to love every purchase. If you’d rather return an item for a refund, simply fill out this form and we’ll guide you through the process.

Before You Return

  1. Return Window
    Returns must be initiated within 7 days of delivery. After that, we’re unable to accept returns.

  2. Condition
    Items must be unworn, unwashed, and in their original packaging with all tags attached.

  3. Return Shipping
    Return shipping is free—we’ll issue you a prepaid label once your request is approved.

How to Return

  1. Pack Your Item securely in its original packaging

Once your return arrives and passes inspection, we’ll process your refund to the original payment method within 3–5 business days. You’ll receive an email confirmation when it’s complete.

Return Details

Order ID (5-digit code from your confirmation email) 
Registered Email Address 
Item(s) to Return: 1) Product Name 2) Colour 3)Size
Reason for Return Select one:

  • Didn’t fit

  • Changed my mind

  • Received wrong item

  • Quality issue

  • Other (please specify)

If you have any questions or need assistance, email us at raosatecom@gmail.com—we’re here to help!